Privacy Policy

This Privacy Notice (“The Notice”) complies with the provisions established by the Federal Law on the Protection of Personal Data Held by Private Parties and its derived regulations. The Notice outlines the terms in which El Mundo Duele uses and protects the information provided by its users through its website, therapies, and ceremonies.

This company is committed to ensuring the security of its users' data. When we request that you fill out personal information fields that may allow you to be identified, we do so by ensuring that it is used only in accordance with the terms of this document.

Information Collected
On our website, through emails sent by our users, messages via WhatsApp, or during our services, the personal data we may collect include: name, date of birth, gender, country of birth, occupation, mobile phone number, emergency contact, general health information, and, if applicable, any information necessary to provide consultations, whether immediate or scheduled, and improve the quality of our service. Additionally, specific information may be required to process an order or issue invoices when necessary.

Use of Collected Information
The data we collect through the aforementioned means is intended to allow us to communicate with our users when necessary, provide information about our services, address questions, complaints, or suggestions, and improve the quality of our services.
In this regard, our website uses the information to provide the best possible service, particularly to maintain a user registry and process orders, if applicable. Periodic emails may be sent through our website with special offers, new products, and other advertising information we deem relevant to you or that could provide a benefit; these emails will be sent to the address you provide and can be canceled at any time.
These personal data transfers will be carried out with all security measures in accordance with the Federal Law on the Protection of Personal Data Held by Private Parties, its regulations, and the Privacy Notice Guidelines. Your personal data will be treated based on the principles outlined in the aforementioned legislation.
El Mundo Duele is highly committed to maintaining the security and confidentiality of your information.

Collection of Cookies
A cookie refers to a file that is sent to request permission to be stored on your computer; when you accept, the file is created, and the cookie is used to gather information regarding web traffic, making future visits to a recurring website more efficient. Another function of cookies is that they enable websites to recognize you individually and thus provide you with a more personalized service.
Our website uses cookies to identify the pages visited and their frequency. This information is used solely for statistical analysis and then permanently deleted. You can delete cookies at any time from your computer. However, cookies help provide a better web service; they do not give access to information from your computer or about you unless you choose to provide it directly. You can accept or decline the use of cookies, but most browsers automatically accept them to provide a better web experience. You can also change your computer’s settings to decline cookies. If you decline, you may not be able to use some of our services.

Third-Party Links
This website may contain links to other sites that may be of interest to you. Once you click on these links and leave our site, we no longer have control over the site to which you are redirected, and we are not responsible for the terms or privacy or the protection of your data on those third-party sites. Those sites are subject to their own privacy policies, so it is advisable to review them to ensure you agree with them.

Control of Your Personal Information
At any time, you can restrict the collection or use of personal information provided to our website or any of our services and exercise your ARCO rights by emailing us at elmundoduele@gmail.com. Whenever you are asked to fill out a form, such as a user registration, you can choose to opt in or out of receiving information via email. If you opted to receive our newsletter or advertising, you can cancel it at any time.
El Mundo Duele reserves the right to change the terms of The Notice at any time, and any modifications can be consulted at: www.elmundoduele.com/privacidad